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Gadget of the fortnight: Quantify your digital marketing

The service I am looking at this week is a great tool for any hard-pressed PR or digital marketing firm that needs to demonstrate the value of the online coverage they are creating either to a client or internally. Coveragebook.com makes it really easy to analyse online coverage and presents measurement data. Our own PR […]

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Warning over boom in pension texts and cold calls

The Information Commissioner’s Office has raised concerns over the increase in the number of people receiving cold calls or texts about their pensions. It says it has received over 1,000 complaints since last Christmas. Of these, 434 complaints were about live calls, 445 were about automated calls and 67 on spam texts. In addition, Which? […]

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Lloyds alleged to have ‘artificially distressed’ SME customers

Lloyds Banking Group is alleged to have “artificially distressed” small business customers after they were transferred to a support unit. The FT reports the claims are made in a legal application due in the High Court this year. The case centres around businesswoman Julie Ann Davey, who has applied for two partners at KPMG to […]

The changing world of professional connections

The Legal Services Act of 2007, which opened up the legal market to competition, has put the cat among the professional pigeons. In the words of a 2015 Law Society report on what the legal profession is likely to look like in five years’ time: “Business as usual is not an option for many, if […]

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