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IFAs 1 Banks 0

The latest ombudsman report allows IFAs a wry smile as complaints against IFAs have plummeted while complaints against banks have rocketed.

IFAs have been professional-ising. Have the banks? Not for PPI missales, they haven’t. These figures underline that the RDR paper, having swung away from the banks towards IFAs, should stay where it is. Regulation should now focus on the problems and these figures show where the problems lie.

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