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HSBC loses disc containing 370,000 customers’ details

HSBC has admitted it has lost a disc containing personal details of 370,000 customers after sending it via unregistered mail to Swiss Re.

The disc, sent on January 31, contains customers names, dates of birth and health information, but HSBC says it does not include any address or bank account details.

The disc is password protected but not encrypted.

HSBC says it was sent after the bank’s electronic transfer system broke down and insists it did not become aware of the problem until early last month.

The bank says it is writing to its life insurance customers to warn them, but says it has found no evidence of fraudulent activity as a result of the loss.


“Govt should help those disadvantaged by abolition of 10% tax rate”

Treasury select committee chairman John McFall says the Government’s abolition of the 10 pence rate of income tax disadvantages mainly low income households and that the Government should help them.McFall says those below the age of 65 with an income under £18,500 who are childless are most at risk of being hit who McFall says […]

Assumptions bear no resemblance to reality

Standard Life is not alone in rushing to defend investment bonds (Money Marketing, April 3) under the guise of educating the adviser. Clearly, they are an important source of profit for insurance companies – and with commission of about 7 per cent, an important source of profit for some IFAs. The potential investment returns and […]

Future Mortgages cuts LTV to 80% on prime

Future Mortgages has confirmed it has cut its loan to value to a maximum of 80 per cent on its prime, near prime and light products.Medium products have been reduced to a max LTV of 70 per cent, with heavy products reduced to a max LTV of 60 per cent.The changes come into effect from […]


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