A report from the Treasury select committee has found that only 25 per cent of staff would describe themselves as proud to work for the Government department.
Public and Commercial Services Union senior national officer Peter Lockhart says that morale in HMRC was currently lower than before the merger of the Inland Revenue and HM Customs & Excise in 2005.
Only 16 per cent of staff agreed that they were satisfied with HMRC while the report found that morale has been steadily decreasing in recent years.
The report says: “Mr Lockhart elaborated on reasons why morale might be low among members of PCS. He explained that they did not feel secure in their jobs and were frustrated that they were expected to undertake the same workload with fewer staff. He also implied that the public’s negative attitude toward HMRC staff had adversely affected their morale.”