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Help for ASU claimants

General insurance network Ceta is enhancing its ASU policy and warning that the cheapest policies are not necessarily the best.

The broker is offering added-value features to help claimants get back to work. Provided in association with Quantum Consulting Group, these include a telephone advisory service, assistance with CV writing and registration on a job vacancy database which can match applications to as many as 70,000 jobs.

The policy provides those who cannot work with access to qualified physiotherapists and, for more serious conditions, to independent medical examiners and accelerated treatment, where appropriate.

Ceta argues that, for a small increase in premiums, clients can access a range of services that can get them back to work and says this provides better value for money than selecting policies solely on price.

Director Sandie Schofield says: “Claims management is growing in importance in the ASU market. It enables us to provide a more personalised service to customers and ensures their problems are assessed and dealt with quickly. It is also attractive to insurers because it reduces the costs of claims. Handled correctly, everybody gains.”


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