Health Shield pays 97.5 per cent of all claims made during 2013

Health cash plan provider Health Shield has announced that it paid 436,640 claims in 2013, representing 97.5 per cent of all claims made during the year.

The most common reasons for claims were dental and optical-related healthcare benefits (52 per cent), chiropody, health and wellbeing therapies and physiotherapy (36 per cent).

According to Health Shield, 2.5 per cent of claims were declined for a mix of reasons, including:

  • Maximum amount already paid — 25 per cent
  • Receipt too old — six per cent
  • Sundry item not covered — six per cent
  • Claim already paid — six per cent
  • Member not qualified at the time of treatment — six per cent

Health Shield, which recently reported a nine per cent increase in new business for the same period, also announced a 63 per cent increase in the number of new company schemes. The insurance company has continued to make progress against ambitious targets and delivered £6.4m in new business sales.

Alternatively for more information about our Health Cash Plans call us on 01270 588 555.



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