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Hargreaves and Schroders among ‘least empathetic’ finance firms

Hargreaves Lansdown and Schroders are two of the least empathetic global finance companies, according to Harvard Business Review’s 2016 Global Empathy Index.

Hargreaves was the 16th least empathetic company on the index, closely followed by Schroders in 17th. Both were a touch more empathetic than Virgin Money, however, which was the 15th least empathetic company according to the index and the second worst performing finance company behind ICICI Bank.

The Harvard Business Review rankings look at a combination of metrics on ethics, leadership, culture and public perception.

Data used to construct the rankings include chief executive approval ratings among staff, the ratio of women on boards, the number of accounting infractions and scandals and a newly added carbon footprint weighting.

A panel selected from the World Economic Forum’s Young Global Leaders also rated the firms on morality and over two million tweets were analysed to indicate public perception of the companies.




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There are 4 comments at the moment, we would love to hear your opinion too.

  1. Any self-respecting company would be proud of appearing at the bottom of a list where data-stealing BS-peddling stalker’s friend Facebook appears at the top.

    My worst nightmare is finding myself in a student union bar next to the sort of creatures who get themselves appointed to stuff like the “World Economic Forum’s Young Global Leaders”. *shudder*

  2. What a load of bulls round things. Empathetic?? Financial firms such as these are there for one thing ONLY. To make their investors money. Full stop. I don’t deal with HL, but Schroders has made money for me and my cliens for over 20 years.

    Havard should stick their Global Empathy Index where the sun doesn’t shine. As Sascha to pithily puts it – which financial firm (or any other company come to that) even wants to be on the same list as the top 4? As to Unilever 5th – they only do the PC, bleeding heart stuff to wring more business out of third world markets – so at least they have an excuse.

  3. Least empathetic companies? Really? Must be a slow news day

  4. So what happened to sports direct??? I look at articles like this and wonder why someone would re-transmit rubbish like this!! Sifting through the amount of media available is becoming tedious!

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