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GMAC upgrades website for intermediaries

GMAC-RFC has claimed it has made its on-line system even faster and easier to use.

When a packager or intermediary proceeds to an on-line offer, they no longer need to send in a signed paper application form. All that may be required on cases is a fully completed and signed direct debit mandate.

When completing the application data, brokers would previously have had to print the declaration form, ask a client to read and sign it then send it back to GMAC.

The move follows the launch of instant offers by the lender last September.
GMAC director of marketing Jeff Knight says: “When it comes to technology, we do not use technology for technology’s sake. We listen to what our customers – brokers and packagers – are saying and respond accordingly. We did so when we were the first to provide on-line binding decisions which gave greater certainty.

“We did so with cascade, giving more flexibility. We did so when we were the first to provide point of sale mortgage offers, giving greater speed. And we have done so now by making our system much slicker and easier to use. All of this enhances the reputation of brokers and packagers and saves them time and money.”

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