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Nucleus reports 67% jump in profits to £2.5m

Nucleus has reported a £2.5m pre-tax profit for 2014, up by 67 per cent from £1.4m the previous year. Assets under administration reached £8bn at the end of last year, an increase of 27 per cent compared to 2013. The platform says this boosted turnover by 26 per cent to £23.6m. Nucleus says it has […]

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Lenders warned over TCF after FOS maximum mortgage age ruling

Mortgage lenders could fall foul of treating customers fairly rules if they apply generic lending criteria following a Financial Ombudsman Service ruling against HSBC, experts warn. The FOS has upheld a complaint against the bank for unfairly rejecting a mortgage application on the grounds of age in the first case of its kind. A couple in […]

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FCA fines Clydesdale Bank £20.6m over PPI complaint handling

The FCA has fined Clydesdale Bank £20.6m over serious failings in the way it handled payment protection insurance complaints. This is the largest ever fine imposed by the FCA for PPI-related failings. The FCA says in mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant […]

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7

Emma Thomson: I’m sick of cynics doing down protection

One Friday night a few weeks ago, I was relaxing on the sofa when my work phone rang. The number was withheld and given the time I was tempted to leave it. But I picked up the call and I am so glad I did. Because it was a client. Her 40-year-old husband had died […]

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