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Adviser wins court case against  PPI claims chaser

Tessa Norman

Highclere Financial Services has been awarded £340 through the small claims court after contesting a payment protection insurance misselling claim from a claims management firm.

Claims firm Aims Reclaim wrote to Highclere in April, alleging the firm had missold a client PPI. It stated seven reasons why the policy was missold, including “your sales person did not tell our client that the policy was optional”. Alan Lakey, a partner at Highclere, had never arranged PPI and the client in question said she had not made a claim against him to Aims Reclaim. Mr Lakey invoiced the firm £100 for wasting his time and, when Aims Reclaim refused to pay, he took legal action.

Aims Reclaim was forced to pay Mr Lakey £100 for wasting his time and a further £240.20 in legal costs after a hearing on 9 October at Accrington Crown Court. The judge found Aims Reclaim owed Mr Lakey a duty of care in establishing whether a PPI policy existed before alleging it was missold.

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