View more on these topics

GE Life setting up councils so IFAs can have their say

GE Life is setting up IFA councils so it can listen to what they want and is even giving out home phone numbers of senior managers in case advisers want to talk.

GE Life has now absorbed National Mutual and is aiming to become a heavyweight IFA provider in the over50s market.

To keep in touch with IFA needs and issues, GE it is setting up the IFA councils and senior management panels to give advisers direct access to top-level management.

Each member of the GE Life senior management team – whether their day-to-day responsibilities are IT, customer service, human res-ources or the chief executive himself – will have a set number of IFAs for which they are accountable.

GE is also setting up four IFA councils, each compromised of between four and six IFAs, a GE Life senior man-ager and a support executive.

Each council will have its own remit, these being product development, investments, servicing and e-business.

IFAs will be able to directly contact their allocated senior manager to discuss issues and each council will provide direct input to developing the business.

Chief executive Scott Dolfi says: “We are putting together a council of IFAs, whom we can meet and hear from regularly. Similarly, they will have direct contact with leadership so if they want to make a call, we have to hear it. This way, everyone hears what the customer is saying.”

•Profile, p41

Recommended

UK and Europe fund MD MacLeod quits Investec

Investec Asset Management UK and European funds business managing director Jamie MacLeod has stunned the firm by resigning after two years in the role.MacLeod joined Investec in late 1999 after nine years with Scottish Widows Fund Management and made an immediate impact by raising the firm&#39s profile in the UK and streamlining its range.He was […]

Corporation tax breaks for large companies

Chancellor Gordon Brown is promising to legislate for a 25 per cent corporation tax relief on volume for large companies, aiming to give them a £400m boost for research and development. Corporation tax is to be scrapped for small firms and there is to be a 20 per cent cut in capital gains tax if […]

Baillie extends fund range

Baillie Gifford is extending its range of retail funds to include the European smaller companies fund and the developed Asia Pacific fund.Both funds were previously only open to institutional investors. The European fund invests in continental Europe and Ireland and is managed by David Walton. It has a AAA rating from Standard & Poor&#39s and […]

Boards have responsibility for wp says KPMG

Ultimate responsibility for operating with-profits fairly and prudently is the responsibility of board directors says consultancy KPMG in its submission to the FSA&#39s review.Ensuring fair treatment of consumers, transparency of policy terms and the soundness of a life office&#39s financial position must fall firmly at the doors of the boards, KPMG says.With-profits life offices should […]

Globe - thumbnail

Considerations for overseas workers in Germany

With Germany’s strong economic growth leading the eurozone’s recovery, many UK businesses are keen to be part of the success story: recent data shows that there are currently more than 280,000* employees working for a UK-controlled company in the country.

Newsletter

News and expert analysis straight to your inbox

Sign up

Comments

    Leave a comment

    Close

    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm

    Email: customerservices@moneymarketing.com