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Claire Williams
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Foot Anstey: How to stay within the FCA’s social media rules

Social media is not a new phenomenon and appears to have become the preferred method of communication for a significant proportion of society. Whilst the usefulness of social media for any given business will vary, given how prolific social media now is, firms risk being left behind if they ignore it. The rules imposed on […]

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Lenders warned over TCF after FOS maximum mortgage age ruling

Mortgage lenders could fall foul of treating customers fairly rules if they apply generic lending criteria following a Financial Ombudsman Service ruling against HSBC, experts warn. The FOS has upheld a complaint against the bank for unfairly rejecting a mortgage application on the grounds of age in the first case of its kind. A couple in […]

Bank of England error wipes £13bn off gilt sales

An error by the Bank of England overstated the amount of government bonds it sold by £13.4bn. A notice of error was posted on the bank’s website explaining that a clerical error led to it stating that £28.2bn of British government bonds had been bought by foreign buyers in February when the actual figure was […]

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Tom Kean: Confused regulation is holding back advisers

I like to think one of the skills that makes me a decent adviser is the ability to convert complex, illogical and sometimes-opaque notions into bite-sized snippets of information clients might understand. Thirty years in the job has led me to accept, although we live and breathe our subject, that is simply not the case […]

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