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FSA tests resilience over avian flu

The FSA is to lead a six-week exercise to test the resilience of financial institutions in the event of an avian flu pandemic starting on October 13. The regulator will work with 60 organisations to test the potential impact on the UK financial sector.

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1st launches training service

1st is launching a new training and consultancy service for advisers, to be called Clientsfirst.The service will be made available to all users of its Adviser Office system. The new service followed 1st research that revealed that 40 per cent of adviser firms felt increased training would be the most important factor in helping them […]

The churning point

FSA chairman Callum McCarthy has called for urgent change to financial services distribution models, which he says are failing consumers, advisers and providers. Speaking to savings and pensions industry leaders, McCarthy criticised commission bias and provider incentives, which he claims are causing detriment to consumers. On the issue of churning, he said: “This merry-go-round, as […]

L&G launches interactive underwriting

Legal & General has launched an interactive underwriting service on its protection products range which is an addition to its existing online processing system. The system is designed to be used by advisers when they are in contact with clients either via telephone or face to face. It was rolled out to the whole of […]

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