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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Welcome to your new Money Marketing

As you can see, the Money Marketing website looks very different than what you are used to. A lot of work has gone into the redesign, and I wanted to take a bit of time to explain the new look and why we have made the decisions we have. When we redesigned the magazine just […]

RWC poaches staff from Everest for new emerging markets team

UK investment firm RWC Partners has hired 15 staff from Miami-based hedge fund Everest Capital for its new emerging, frontier and Asia equity business. John Malloy and James Johnstone, who left Everest in March to be emerging markets managers at RWC, will jointly lead the new team. Most of the team will be based in the firm’s […]

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White paper — Nigeria International Insights

Jelf Employee Benefits closely examines healthcare provision and challenges within Nigeria. This will be of particular interest to HR decision makers with employees based in Nigeria, and assesses the environment, risks, facilities and safeguards that are relevant to organisations that are actively deploying expatriate staff in this location.

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