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FSA in second attempt to block IFA harassment case


The FSA this week once again tried to block a retired IFA who is suing the regulator for harassment from taking his case to court.

In August 2011, Money Marketing revealed John Calland (pictured with wife Chris outside the county court) was suing the FSA under the Protection from Harassment Act 1997, alleging the FSA, the Financial Services Compensation Scheme and the Financial Ombudsman Service worked together to unfairly progress loss assessments and solicit pension complaints from former clients.

Calland, who retired as principal of Calland Insurance and Mortgage Services in December 1997 and is now 73, has been involved in a 10-year battle with the three authorities which has seen the Financial Services Compensation Scheme reprimanded for bullying and the Financial Ombudsman Service reproached for soliciting complaints.

The FSA submitted an application to strike out the case but Exeter county court rejected the application in January. Deputy district judge Karen Rea said Calland’s case is “better than merely arguable” and has “a real prospect of success”.

The regulator appealed against the strike-out decision and another hearing was held this week at Bow county court in east London, heard by Recorder Steynor. A decision is expected in the next month.

Go to for full details of the case.


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