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FSA fleshes out consumer education strategy

The Financial Services Authority is issuing a consultation paper in conjunction with its own Consumer Education Forum to promote public understanding of financial services and products.


The paper outlines the FSA&#39s plans to hold town meetings, increase consumer financial literacy, research consumer needs, develop a consumer hotline and work with the industry to make product literature simple.


FSA director of communications Christine Farnish says: &#34We will give consumers the tools they need when evaluating options to make important financial decisions, including programmes within schools and providing advice to the public.&#34

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