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FSA answers your top RDR FAQs

FSA Front 480

The FSA has published a factsheet setting out its position on the most frequently asked RDR questions by advisers at recent compliance and risk awareness seminars. Here we set out what the FSA has to say on some of the RDR issues advisers are struggling with.

How are you going to supervise the RDR?

The FSA will assess RDR implementation through firm visits and regulatory reviews over the next three years. Regulatory reviews will focus on governance, culture, and controls. Thematic reviews on particular aspects of the RDR will also be carried out over the next 18 months.

My firm has already had a regulatory review – will I receive another visit in 2013 on RDR?

Firms who have already had a regulatory review will not be visited again specifically relating to RDR compliance, but RDR progress may be checked during the year.

Independent and restricted advice

What must I have on file to prove I have been offering independent advice?

Firms need to evidence they are able to advice on all retail investment products capable of meeting their clients’ needs and objectives.

Where a firm uses research to distill the product market, it should evidence selection criteria and its product research, and how these are consistent with independent requirements. If a firm excludes a retail investment product from its panel, it should evidence why this is in the client’s interests.

Independent firms need to be able to advise off-panel if in the client’s best interests.

The FSA says it would question a firm holding itself out to be independent but did not have a mechanism for advising on a particular product, such as investment trusts or exchange traded funds.

Why do I need to recommend unauthorised collective investment schemes to my clients?

Ucis are potentially suitable for sophisticated or high net worth retail clients. A firm’s independent status will not be affected if it does not consider Ucis for ordinary retail investors who are not sophisticated or high net worth.

Firms do have to be “willing and able” to advise on ETFs and unit trusts to be independent.

What do I need to do on my suitability reports to show I have not considered certain retail investment products?

Suitability reports need to set out client’s needs and explain why the recommended transaction is suitable, along with possible disadvantages of the transaction. Firms do not need to set out all the products that have not been recommended.

Can I use a single platform and remain independent?

The FSA says it expects to be very rare, if possible at all, to use a single platform for all investment business and remain independent, as generally a single platform will not offer products from the whole of the market.

Do all of my advisers need to be able to provide independent advice for my firm to be classed as independent?

Yes. A group of restricted advisers cannot be independent even if as a whole they could advise on the entire range of retail investment products. Individual advice to individual clients has to meet the independence rule.

Can you ‘outsource’ certain pieces of advice to other individuals and still remain independent?

In most cases, no. If an adviser outsources an area of advice where clients have needs the FSA says it would question whether the adviser can advise in this area and whether the firm is in fact providing independent advice. The exceptions to this rule advice on pension transfers and opt-outs and long-term care advice.

Adviser charging

If you visit me, will you criticise the fees I charge?

The cost of advice is a business decision, as long as the firm has considered the client’s best interests. The FSA says it can see circumstances where it would be feasible to charge somebody with less to invest a proportionately higher fee than someone with higher assets. Material differences in charges from those set out in the charging structure will need to be agreed with the client.


Will my professionalism status show on the FSA register?

The FSA is not listing professionalism details on the FSA register. Firms should contact their accredited body if they want this information.

If I don’t achieve the necessary status, what happens to my existing group personal pension clients?

Any retail clients, including GPP clients, will need to be advised by an alternative adviser until the original adviser has complied with the RDR.

I took my exams in December; can I continue to give advice while I wait for the results?

If advisers have not yet qualified, any retail clients have to be advised by an alternative adviser until they have complied fully with the RDR.


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There are 4 comments at the moment, we would love to hear your opinion too.

  1. Notice the adviser charging question has been left very open. Don’t make the mistake of thinking it won’t be looked upon as “excessive commission” was..

  2. Did the FSA intend the RDR to cost so many people their jobs and make just about every client worse off. Is there any evidence where a cllient is better off as a DIRECT result of RDR, I can find plenty where they are worse off

  3. Re – Anonymous – Of course the RDR was intended to cost a lot of people their jobs, the industry was too top heavy with hangers on, being paid to do very little, look at the number of banking jobs ditched in record time, pre and post RDR implementation, this will make the regulatory bodies jobs easier, less people / firms to supervise paying more money for the privilege of being supervised by inadequate individuals who do not even achieve the new level 4 QCF in order to understand the financial products being recommended.

    As for clients, the FSA never did take account of consumers of financial products, they were a secondary consideration.

    Mr Self Employed plumber for example, will now have to pay more to his adviser for the same services simply because the adviser cannot top up his pension and be paid on the drip.

    “Unintended Consequences” were certainly not considered.

  4. Thanks I am anon because as an IFA working in the rdr world we daren’t criticise the idiots at fsa. And don’t get me started on Sir Hector Sant!

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