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FSA and ABI in plain English war of words

The FSA and the ABI are clashing in a war of words over plain English.

The ABI is backing the Plain English Campaign&#39s recent addition of a

financial A-Z to its website at www.

But the FSA has lined up behind the rival Plain Language Commission which

trains FSA staff and vets publications for plain English. It trained the

staff compil- ing the new FSA handbook.

The PLC is in a running battle with the PEC on what constitutes plain

English. It has also tangled with the PEC over internet domain names.

PEC founder and director Chrissie Maher says: “After 21 years of battling

away, I know there are plenty of people out there who have an interest in

plain Eng- lish in finance. This page should be the only place you need to

go to get the crystal-clear details.”

ABI press officer Vic Rance says: “We want to see life offices putting

their policies into plain English too. Anything that helps the public

understand more about the industry is a useful tool.”

But PLC research director Martin Cutts says: “Like many of these guides,

it is useful but will need to be kept up to date. What is more important is

documents explain themselves as they go along and do not require the reader

to scrabble around on a website.”


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