The move, which could save the firm £6m in annual cost savings, sees Friends Prov’s IT and infrastructure services outsourced to the US technology firm.
The contract, due for completion in March 2009, means 200 of the provider’s employees will transfer to IBM and its partners.
Friends Prov chief executive officer Trevor Matthews says: “This is a big step forward in achieving our targeted £40m of annual cost savings by the end of 2009. The cost savings we will realise under this contract will help to make Friends Prov a leaner, fitter and more efficient business without compromising the market leading levels of service we are renowned for.”
IBM Global Technology Services general manager for UK and Ireland Bruce Ross says the agreement allows the firm to enhance integration and improve flexibility and support for Friends Prov’s business requirements.