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Friends Provident comes top in e-excellence survey

Friends Provident has come top in an e-excellence survey of providers by the Financial Technology Research Centre.

It received a triple e rating in both the Life Protection and Critical Illness Cover categories.

Accreditations were awarded following the completion of a survey examining the e-commerce in place to support Friends Provident’s protection proposition.

Friends Provident head of protection Mark Jones says: “I am very pleased that we have maintained our high standards and won a triple e award for the fourth year in a row.

“This highlights our ongoing commitment to providing excellent e-commerce services, which are built on the back of the advisers needs. Awards such as this show our ability to provide a consistently high level of service”.

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