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Friends Prov gains FSSC accreditation

The Financial Services Skills Council has awarded Friends Provident an accreditation of training excellence as both a firm and a training provider for distributors.
The award is for the distribution and development division of Friends Prov and it becomes one of the UK’s first life and pensions firms to receive the accreditation.
The core standards for which the qualification is awarded include using training and development to produce business benefits, determining training priorities by business needs, using training strategies as a cost effective means of meeting clients’ business needs and ensuring training contributes to the success of the business.
Friends Prov UK learning and development manager John Hutton says: “We recognise that training is absolutely key to business success in the financial services sector. It’s crucial for staff development and customer satisfaction, as well as forming an important part of the service and value we provide to IFAs and other partners.
The creation of the FSSC has been a significant step forward for the industry in setting and scoring training standards. This accreditation is an external measure of the quality of our staff and distributor training and we are delighted with the achievement.”


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