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Friends Life to cut a further 150 jobs

Friends Life 480

Friends Life is making around 150 staff redundant as part of a new round of cost cutting.

The provider says it has not yet decided which departments will suffer cuts, adding it will inform staff in due course.

As well as the job losses, Friends Life has around 50 job vacancies it will no longer fill.

The provider currently has around 3,800 employees.

A spokesman says: “Friends Life continues to progress with the ongoing reorganisation of the business to create a group structure which can deliver its clearly-stated business strategy and position the business for future growth.”

In July last year, Friends announced it was closing its Basingstoke office and consolidating its Manchester offices by the end of 2012.

In November 2011, it announced plans to outsource the IT and customer service functions for its heritage business to Diligenta, with 1,900 jobs moving across.

Plan Money director Peter Chadborn says: “The main concern for me is that service standards do not slip.”


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There are 2 comments at the moment, we would love to hear your opinion too.

  1. As an ex employee of Friends Life, the Shareholders are the main concern and not the employees who took the proposition to the market and fought hard to ensure ongoing relationships in the transitional periods of the mergers. The morale is rock bottom yet it is a fantastic protection product, which is in fear of being ruined by greedy & clueless managers. A sales force should be happy, not have to apply for their jobs every year. Best of the best??? Shame the FL hierarchy don’t see this.

  2. Don’t think the decisions taken by the management since take over and mergers have not been the best. I’ve seen the ‘best of the best’ people leaving the company. There is no growth, too many hurdles, takes ages for a simple IT projects to complete. And on top of that Contractors are ruining the culture of the company and demotivating the permanent staff. It is very common for a Contractor to get their contracts for more than two years. How fair is it to give redundancy notices to the permanent staff and keep paying and extending the Contractors.

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