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Friends Life appoints Phoenix boss as heritage CEO

Friends Life 480

Friends Life has appointed Phoenix Group chief executive Jonathan Moss as chief executive of its heritage division.

Moss will join Friends early next month and will report to group chief executive Andy Briggs.

Moss led the restructuring of Phoenix from private equity to public ownership. He has also worked at insurer AMP in its Sydney and London offices in a range of senior actuarial and corporate finance roles.

Moss replaces Evelyn Bourke who resigned in June after less than a year in the role to join Bupa as chief financial officer.

Bourke joined Friends Life in May 2009 as chief financial officer and became an executive director in November 2009.

She was appointed chief executive of Friends Life’s heritage business last August, when Friends revealed plans to separate its open book business from its closed book, heritage business.

The heritage business comprises the UK life back book, Friends Life Investments, the UK pension fund and the listed debt of Friends Life Group plc.

Friends’ parent company Resolution announced this morning it has scrapped plans to sell off Friends via initial public offerings and will instead combine the Friends and Resolution boards. Resolution also announced chief executive John Tiner is retiring.


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There are 2 comments at the moment, we would love to hear your opinion too.

  1. Matt Worthington 15th August 2012 at 1:25 pm

    Judging by the service standard of Phoenix’s own heritage divisions, this is truly terrible news for any customer or intermediary with links to a Friends Life heritage plan…

  2. Matt I do not think that customer service has any relevance to Resolution as it is purely about increasing the value of the company by reducing costs

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