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Friends extends net service to include protection

Friends Provident has exten-ded its online portal access to include eSelect Protection.

IFAs writing protection bus-iness can access eSelect Protection via the Webline portal. The service was previously only available through The Exch-ange and Assureweb.

Immediate online underwriting decisions will be given for term insurance and critical illness cases where no further medical evidence is required. Friends says this makes up 60 per cent of applications.

The system will also allow advisers to write policies under trust using online trust forms as well as complete health and occupation questionnaires.

Friends estimates that 50 per cent of paper applications are completed incorrectly and says online applications eliminate delays from application errors and omissions.

Head of protection marketing Peter Hamilton says: “Protection business is a huge growth area and we are committed to finding ways to make life easier for advisers. Launching eSelect on Webline will give users an improved service and greater control over their online new business.”

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