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Friendlier face of the FSA

I wrote at the beginning of October last year following a visit from the FSA pension review team, headed by Darren Williams, to say that while the visit was inevitably somewhat traumatic, it was carried out with the best possible approach from Darren and his team.

We received his report and there was quite an amount of additional work required to “comply”. However, we were given five months in which to carry out the work and, at the end of March, Darren and a colleague visited us again, but only for one day, to check that our efforts were appropriate to the requirements.

I feel it is only fair to Darren and his colleague, to ask you to pass on my thanks for the helpful and empathetic attitude shown on this second visit.

I was able to fulfil the great majority of the requirements to the satisfaction of the team and although there are still one or two t&#39s to be crossed and i&#39s to be dotted, I am pleased to say that we can, as a result of the visits, consider ourselves to be pretty well up to the mark for the pension review.

While it may have saved us some effort and worry if the visits had not taken place, by accepting the requirements of the FSA and making every effort to comply, I now feel that we are probably as compliant as any IFA.

Chris Howell

Seaway Insurance Consultants,

St Marychurch,Torquay, Devon

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