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FOS warns over fraudulent emails

The Financial Ombudsman Service has warned that fraudulent emails claiming to come from the FOS are currently circulating.

It says the spoof emails usually contain some images taken from its website, such as its logo or other illustrations.

It says clues the emails are not genuine may include an overseas phone number, an unlikely looking email address or a foreign PO Box number overtyped onto spoof versions of its website.

FOS advises people never to respond to a message that appears suspicious and never provide personal details, banking details or security information.

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