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Five minutes with…Roland Rawicz-Szczerbo

Ahead of speaking at Money Marketing Interactive in Harrogate on 13 September, Time4Advice director Roland Rawicz-Szczerbo shares his thoughts on ad valorem charging and why he is optimistic about the advice market

On a scale of one to 10, how optimistic are you about the advice market for 2018?

10. Financial advisers provide an essential service to their clients, helping them to act on the vital issues that can impact their short and long-term security. By building trusted relationships, financial advisers play a vital role in ensuring their clients are protected against short term tragedy and of course can reap the benefits of a well-considered and planned for retirement. They also help individuals preserve their wealth for the benefit of future generations.

What can be done to improve the supply of advice?

The trick is to increase capacity for advisers, paraplanners and administrators. This can be achieved by reviewing processes and documents and automating the routine wherever possible. The majority of back office systems simply cannot support this in any meaningful way, which is why firms need to review technology to reassure themselves that their current software is fit for purpose.

Check out the full Money Marketing Interactive Harrogate agenda

Have advisers reached a point of true professionalism yet?

There is always room for improvement but in my experience, the majority of firms we meet are committed to doing the best job they can for their clients, which is why they continue in business. Any relationship is based on trust and if firms are able to spend their time doing the things that their clients value, then they will continue to be successful and appreciated for the work that they do.

How important is it for the advice community to share best practice?

Essential. Sharing insights with your professional community is a great way of getting feedback and other great input. True professionals like to share, and these golden nuggets of information gleaned could add significant value to the firm and the industry as a whole.

How can advisers best improve their image with the public?

By providing the service their clients value and communicating effectively within their local community.

Will ad valorem charging stand up to recent criticism?

No one objects to paying a fee where they recipient is delivering value. Unless the client understands the fee and what they are getting then it is not possible to have a discussion around value. Transparency is essential in a trusting relationship and so unless the client understands what they are paying in cash terms and are happy with this, then there is an imbalance in the relationship, which could come back and bite the adviser. No one needs surprises in a relationship and especially not around fees.

Rawicz-Szczerbo is speaking in the session on mobile working for advisers at Money Marketing Interactive. To register for the event, click here.


Five minutes with…David Roberts

Ahead of speaking at Money Marketing Interactive in Harrogate on 13 September, Harbour director David Roberts shares his thoughts on how advisers can improve their public image and says who his advice market heroes are What can be done to improve the supply of advice? I’m not convinced the supply of advice is the issue. […]

Five minutes with…Anna Sofat

Addidi Wealth managing director Anna Sofat has long been a vocal proponent of greater diversity within the advice sector. Ahead of her appearance on our panel on the subject at the Money Marketing Interactive conference in Harrogate on September 13, she discusses how better regulation can help improve advice and why we all need to talk […]

Five minutes with…Clive Waller

Ahead of his apprearance at the Money Marketing Interactive conference in Harrogate on September 13, CWC Research senior partner and The Investment Network chair Clive Waller weighs in on why advice is not a true profession yet and how to get the public on side. On a scale of 1 to 10, how optimistic are […]


All mortgage transactions on hold as BoE hit by technical problems

UK borrowers cannot access a mortgage right now as the Bank of England confirmed a key payments system has been hit by technical problems. The Bank says it identified a technical issue this morning related to some routine maintenance of the real time gross settlement system payment system and has paused settlement while it resolves […]


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