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Financial services falls behind in job satisfaction


Only 9 per cent of financial services professionals in the UK feel “very fulfilled’” in their jobs compared to an average of 

As part of its Fulfilment@Work research, recruitment firm Randstad Financial & Professional interviewed over 2,000 UK workers to gain an insight into professional fulfillment. Although 58 per cent of financial services workers surveyed felt fulfilled, 19 per cent were indifferent and 23 per cent felt unfulfilled.

Randstad points out that fulfillment levels have implications beyond the individual as low levels of job satisfaction increases absenteeism, which in turn impacts on an employer’s bottom line.

The highest proportion of very fulfilled workers – 34 per cent – was found in construction.

People with more vocational careers and those who worked outside tended to feel more content, possibly explaining the differences between the construction industry and financial services sector.

The company suggests attitude can also play a part in job satisfaction, as the ability to adapt and remain positive in challenging situations were common among the most fulfilled workers.

Randstad Financial & Professional managing director Tara Ricks says: “Our research has shown that the majority of UK professionals who describe themselves as fulfilled feel the key to achieving it is firmly in their own hands.

“It’s up to us to determine how engaged we are in our day-to-day work.”

Industry   Percentage very fulfilled by their work
Construction (inc. Property & Engineering) 34%
Farming   25%
Professional services (Legal, HR, Marketing) 24%
Teachers   24%
Social Work   22%
Hospitality   21%
Nurses   20%
IT   18%
Manufacturing 12%
Public Sector 12%
Arts / Entertainment 10%
Financial Services / Accountancy 9%
Administration / Support Services 8%
Transport   7%
Telecoms   7%
Wholesale / Retail 6%
Utilities & Water 6%

Source: Randstad Financial and Professional


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