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FCA raises concerns over ‘misleading’ annuity comparison websites

The FCA has raised concerns that annuity comparison websites are misleading and failing to provide consumers with adequate risk warnings.

The regulator carried out a review of 13 comparison websites alongside its investigation into the annuity market.

The FCA uncovered concerns about the information provided on all 13 websites. As a result, it is consulting on new guidance in a bid to raise standards in the non-advised sector.

The FCA says: “We found good practice in the presentation of alternative options to buying an annuity, such as deferring or pension drawdown, and the use of jargon-free language.

“All of the websites we reviewed raised concerns. Key information and risk warnings were often missing or insufficiently prominent.

“Importantly, we also found that information on 12 of the 13 websites did not satisfy the key requirement to be fair, clear, and not misleading, for example describing the service as ‘free’ when commission would be received by the firm.”

Earlier this month, providers issued a warning over bad practice in among non-advised annuity firms. The regulator has also faced calls to ban commission on non-advised annuity sales.

Click here for all our news and analysis on the FCA’s annuity findings


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