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FCA fines Clydesdale Bank £20.6m over PPI complaint handling

The FCA has fined Clydesdale Bank £20.6m over serious failings in the way it handled payment protection insurance complaints. This is the largest ever fine imposed by the FCA for PPI-related failings. The FCA says in mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant […]

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Advisers blast ‘crazy’ Pension Wise ad ban

Advisers have lambasted “crazy” Government rules which have led to the withdrawal of TV advertising for Pension Wise in the months surrounding pension freedoms. The service was set up to provide guidance to customers unsure of their options under the new rules, which came into force this week. But advisers have warned that strict limits […]

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Tom Kean: Confused regulation is holding back advisers

I like to think one of the skills that makes me a decent adviser is the ability to convert complex, illogical and sometimes-opaque notions into bite-sized snippets of information clients might understand. Thirty years in the job has led me to accept, although we live and breathe our subject, that is simply not the case […]

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Barclays sets aside extra £800m over forex probes

Barclays has set aside a further £800m to cover the cost of investigations into foreign exchange manipulation, taking its total forex provision to almost £2.1bn. In its interim results, published today, Barclays made a statutory pre-tax profit of £1.34bn for the first three months of the year, a fall of 26 per cent from £1.8bn […]

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Multi asset market views

With the world economy continuing to strengthen, Trevor Greetham, Head of Multi Asset at RLAM provides an update on the positioning of our multi asset funds and the Investment Clock. Watch the video here Past performance is not a guide to future performance. The value of investments and the income from them is not guaranteed […]

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