DWP clarifies how schemes should signpost pension complaints

The Department for Work and Pensions and The Pensions Regulator have attempted to clarify how schemes should direct members wishing to make a complaint or get more information. Earlier this year, TPO took on complaints adjudication powers previously held by The Pensions Advisory Service. However, schemes have reported confusion over whether they would have to […]

Why banks deserve a place in a sustainable investment portfolio

My first inkling that something was very wrong with UK banks came from a meeting with the ashen-faced chief executive of specialist mortgage lender Paragon late in 2007. For many years, the business had successfully relied on a revolving credit facility, but this had suddenly and unexpectedly been withdrawn. “The people in the room had […]


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