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Tenet profits spike but margins remain thin

Tenet has reported a 40 per cent increase in profit despite taking a hit on a failed employee benefits venture. The network, which operates an investment network, a mortgage and protection network and a directly authorised support service, reported a 10 per cent increase in turnover to £168.6m. However, margins remain thin, with profits coming […]

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FOS accused of ‘churning out’ cases with ‘no training at all’

A Channel 4 documentary has revealed further allegations of a lack of training and bias among adjudicators at the Financial Ombudsman Service. In an undercover investigation by the Dispatches programme, investigators express fears that “some people have just been thrown in with no training at all.” An investigator tells the undercover reporter: “There were people […]

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