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Exchange lands contracts worth £6m

Exchange FS has won three contracts worth £2m each from IFA Chase de

Vere, Friends Provident and Bank of Ireland Insurance and Investments.

The nine-month project to install a back-office system for Chase de Vere

aims to make its admin more effective and improve service levels.

Exchange FS will create a system customised for Chase de Vere with the aim

of letting its 150 IFAs and 300 admin staff manage their client

relationships better by providing a single view of client activity. With

the new system, client data only has to be entered once, old records can be

accessed quickly and a full audit trail will be available for compliance


Chase de Vere&#39s head office will have easy access to information for

compliance and management reporting and a commission-handling function will

mean payments can be checked accurately against expected payments.

Exchange FS&#39s contract to develop a new software system for Friends

Provident will integrate the company&#39s multiple direct-sales channel,

including its direct salesforce and call centre. It will also develop a

point-of-sale system for Bank of Ireland Insurance and Investments

branch-based salesforce.

Exchange FS chief executive Ges Whitmore says: “We are delighted to be

working with such a prominent IFA firm and the major contract with Friends

Provident bears testament to the strength of our proposition and endorses

the new strategy.”



Cheltenham & Gloucester&#39s move into the non-conforming mortgage market hassparked speculation that the lender may be gearing up for a shift tosub-prime lending. Coming hot on the heels of Halifax subsidiary Birmingham Midshires&#39impending push into the adverse-credit sector, it seems to be a question ofwhen rather than if the mainstream players introduce impaired-credit ranges. But […]

HSBC Bank International takes four roads to world growth

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Record lending for Rock

Northern Rock has seen record gross lending of £4bn and net lendingof £2.3bn for the first six months of this year. The increase represents a 28.2 per cent jump from £3.1bn last yearand the 16.3 per cent leap in net lending from £2bn helped give thecompany a 7.3 per cent share of UK net mortgage […]

Charitable drive targets advisers

IFAs are the target of a new campaign encouraging people to maketax-efficient donations to charity as part of their financial planning. The independent Giving Campaign was launched last week with support fromthe Government and the voluntary sector. It hopes to boost charitable donations by at least £500m over thenext three years. Total donations in 2000 […]


Five ways to make your employee focus group session a success

by Debra Corey, group reward director  You just planned and booked what you thought was the perfect vacation for you and your family. You call everyone together to share the great news and instead of receiving sounds of glee and delight, you receive groans and complaints.Your youngest says: “I hate beaches, didn’t you know that?” (You think to […]


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