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Ex-FOS chief Ceeney leaves HSBC

Former Financial Ombudsman Service chief executive Natalie Ceeney has joined HM Courts and Tribunals service, less than a year after joining HSBC.

Prior to joining HSBC in February as UK head of customer standards, Ceeney served as chief executive of the FOS for almost four years between March 2010 and December 2013.

Ceeney is leaving the bank to take on the chief executive role at HM Courts and Tribunals service.

She has previously worked as chief executive of the National Archives as well as director of operations at the British Library.

Prior to that Ceeney worked for more than three years at consulting firm McKinsey & Company.

A spokeswoman for HSBC says: “We thank Natalie for her time at HSBC and wish her well in her new role.”



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There are 11 comments at the moment, we would love to hear your opinion too.

  1. This smacks of someone discovering that life in the private sector isn’t quite as fun as she thought and running back to the cosy bosom of the public sector.

  2. Totally agree Neil, looks like the real world was too much for her.

  3. To be fair Neil, try and walk even half a mile in HSBC shoes and then make a comment!

  4. I wonder if this has anything to do with the need to be accountable for ones actions in the private sector, something which appears to be unknown in the public sector.

  5. E L Wisty (an only twin) 5th January 2015 at 1:36 pm

    Where do these people get these sinecures from? Is there a special website out there for the favoured few – maybe

  6. Perhaps a tale similar to Sir Hector William Hepburn Sants’ brief spell at Barclays. Were stress and exhaustion influencing factors?

  7. Wan-ers of the world unite- there’s always a cushy number waiting for you in the Public Sector. If you can’t make profits then you may as well live off taxes.

  8. On a side issue, but I think poignant

    You only have to look at the staff turnover at the PRA and FCA (approx 12% and 10%) for the last year; figures just released.

    Good staff (supposedly) poached by banks, KPMG et al and big insurers only to be replaced by inexperience ?

    This endless merry-go-round has to stop, this regulatory system (FSCS, MAS and FOS inc) has to stop they are wasting my clients money on a very expensive “academy system” only for them/staff to pee off and push paper around ?

    Dear Regulators and others


  9. Those before me have said it all. My experience has lead me to never recruit ex-civil servants. The commercial world is far too hard for them (and in their eyes reasonably so) whereas to us it is just supply/demand targets and plans etc. Maybe 6 months in commerce should be a requirement for all senior servants, they would be glad to get back in the lift up the ivory tower and stop whining so much.

  10. CEO courts & tribunals so I assume she will be removing the longstop for all courts rather than reducing it from 15 years to 10 years as originally intended.

  11. The old adage applies here.

    Those that can do, those that can’t teach, those that cannot do even that become regulators and/or committee-monkeys.

    It is no surprise that that Parliament does not have any sympathy for advisers rights because they are also comprised of individuals who have never worked in the real world and are subsidised by those that do.

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