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FCA fines Clydesdale Bank £20.6m over PPI complaint handling

The FCA has fined Clydesdale Bank £20.6m over serious failings in the way it handled payment protection insurance complaints. This is the largest ever fine imposed by the FCA for PPI-related failings. The FCA says in mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant […]

Lloyds profits fall as it takes £660m hit on TSB sale

Lloyds Banking Group has reported an 11 per cent fall in pre-tax profit for the first quarter of the year, after making a £660m loss on the sale of TSB. The bank’s Q1 results, published today, show it made a £1.2bn profit in the first three months of the year, down from £1.4bn in the […]

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Just Retirement launches simplified advice service

Just Retirement has launched a simplified advice service for people with smaller pension pots in a bid to bridge the “advice gap” left by the RDR. The firm is offering the service initially through pension providers. Customers will be given personal recommendations over the phone on how to use their pension pot, including whether to […]

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