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e-bank cyber glitches

New e-bank customers with Barclays and First-e are being hampered by glitches.


Barclays, who claim to have more than 500,000 on-line customers, revealed a technical hitch is currently making life difficult for customers trying to track payments from their accounts.


French-owned First-e customers are having their cheques pay-ins delayed by its process of putting paper cheques through a central account for initial processing.


Both banks say they are currently working on the problems, with Barclays developing ways to allow customers to check the sort codes and numbers of the accounts where money is being transferred on their on-line statements.



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