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DWP to launch face to face advice service

The Department for Work and Pensions is set to launch a face-to-face advice service for pensioners and those planning for retirement. As part of the new Pensions Agency, advisers would offer a home visiting service. It says it will give advise on benefits and if asked about personal pensions would direct people to websites and advisers. Speaking in the House of Commons Under-Secretary Maria Eagle said this was in recognition that people prefer face-to-face advice.

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