IFAs are being actively recruited for the Government's stakeholder
helpline despite continued DSS protestations that stakeholder will not need
The DSS says it will open a helpline manned by “trained experts” to talk
consumers through stakeholder material provided by the Government and the
FSA, including decision trees, in October.
The helpline will be managed by the occupational pensions advisory scheme.
It aims to help consumers understand the relationship between stakeholders
and existing pension arrangements as well as other areas.
The helpline number will be published in a new Government stakeholder
guide for consumers and the DSS expects the line will play a major role in
educating the public ahead of stakeholder's launch in April 2001
Making the announcement on the opening of the helpline, the DSS was
adamant it would not encroach on financial advice. An official statement
said: “The line will not provide specific financial advice.”
But Opas chief executive Malcolm McLean says: “We are looking for the
widest knowledge possible frompension consultants to financial advisers.”