John Pardoe makes an impassioned call for advisers to accept that remuneration levels are more than adequate for the time expended, particularly under the new “simplified” sales process – £840 for 36 minutes' work appears excessive but let's look at his double-glazing manager's position again.
Based on John's (atypical) £200 a month, the over-generous life company makes first-year deductions of about £24, sorry, massively increased to £36. Did John ask if the double-glazing industry could survive in a similarly charge-capped environment with the consequential delay in a sale being profitable? I can imagine the response.
John calls for long-term business being in the consumer's interest. True but is the consumer served by the inexorable contraction of choice as a result of companies withdrawing from unprofitable markets? Somehow you have to square the circle.
David Strange
Managing director,
Consultis,
Sevenoaks, Kent
