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DCA picks Staffordshire County Council team to supervise CMC regulation

The Department for Constitutional Affairs has chosen Staffordshire County Council Trading Standards to supervise the regulation of claims management services nationwide.
SCCTS will run the monitoring and compliance unit for the regulation of claims handlers for the DCA as a separate project from its more traditional role with a ring-fenced budget of less than £1m.
Speaking this morning at the DCA, head of claims management regulation Mark Boleat said there was a risk factor in the deal but that the team had proved itself locally.
Boleat said unresolved issues of concern brought up in recent consultation paper responses will be dealt with before the regulations and rules are laid before Parliament in October.
The DCA has given Boleat’s team a budget of £750,000 for each of the first two years of regulation to help it get started although it will also be funded by firms under regulation.
Boleat says: “I aim to bring an end to aggressive marketing, particularly approaches in persons on the street encouraging the making of claims. Regulation will clean up the market and remove the rogue traders.”

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