Customer trust is key for water companies

Ashley Hamilton of Royal London Asset Managers.Ofwat, the regulator for the water sector in England and Wales has sent a clear message to water companies that they need to put the customer at the heart of their business, setting out a new list of requirements around customer outcomes, executive pay and profit distribution.

Ashley Hamilton Claxton, Head of Responsible Investment at Royal London Asset Management comments on this positive move by the regulator and how this links to conclusions drawn from our own recent water research report.

Read the article here

Past performance is no guide to the future. The value of investments and the income from them is not guaranteed and may go down as well as up and investors may not get back the amount originally invested. The views expressed are the author’s own and do not constitute investment advice.

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