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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Asset allocation: Rathbones’ David Coombs on why euro QE is four years too late

The European Central Bank’s decision to finally kickstart a quantitative easing strategy has in turn spurred much elation with many fund managers upping their allocation to the embattled region. The Bank’s €60bn-a-month bond buying programme has raised hopes that not only will the initiative help repair the currency bloc’s economy but that it will push […]

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