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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Insolvency Service: Drawdown pensions out of scope for debt collectors

Savers with drawdown accounts will not be forced to increase the amount of income they take in the event of bankruptcy, the Insolvency Service has confirmed. In March, the Government said “undrawn” pensions were out of debt collectors’ reach. But the definition of undrawn was not made clear. However, in an email seen by Money […]

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Mega Merger: What does the £5.6bn Aviva/Friends Life deal mean for advisers?

The proposed £5.6bn mega-merger of Aviva and Friends Life will result in thousands of job losses and rock the foundations of the UK pensions, protection and investment industries, experts are predicting. Last week, the Aviva and Friends Life boards revealed detailed discussions on the biggest pension deal in years. The Friends Life board has indicated […]

Paying for the long-term – Alternative models of pay

Sophie Johnson, Corporate Governance Analyst at Royal London Asset Management discusses growing concern regarding the alignment of pay in the UK with long-term, sustainable investment performance. She explains why our specialists are open-minded about considering alternative models when it comes to pay and shares an insight into our views and expectations on the matter. Read […]

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