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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Advisers back Tories as election looms

A poll of more than 1,200 Money Marketing readers has found overwhelming support for the Conservaties, with distant rivals being Ukip. Some 52 per cent of those polled said they would vote Conservative, while 15.5 per cent pledged their backing to Nigel Farage’s party. The figures represent a marked contrast to national polls where the Conservatives […]

Trevor Greetham, Royal London Asset Management

Buying the dip as volatility persists

Trevor Greetham shares his thoughts on investment allocation amid expansion in the world economy, persistent market volatility and low levels of sentiment not seen since the China devaluation panic of 2015. Read the article here Past performance is not a guide to future performance. The value of investments and the income from them is not […]

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