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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

Old Mutual Wealth 2014
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Sesame confirms Intrinsic AR referral deal

Sesame Bankhall has confirmed it has chosen Instrinsic as its preferred partner for investment and pension appointed representatives who choose to leave the network following its closure. Last month, Money Marketing revealed that Sesame was planning the tie-up with the Old Mutual-owned network after it closed for business to investment advisers. Following the restructure of […]

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Royal London calls on Govt to merge MAS and TPAS

Royal London is calling on the Conservative Government to merge the Money Advice Service with The Pensions Advisory Service in a bid to boost financial literacy in the UK. Ros Altmann, who has now been appointed pensions minister, is set to investigate expanding the remit of Government-backed guidance service Pension Wise to all working people. […]

We shouldn’t still be debating rights and wrongs of commission

So here we are – over two years into the RDR and yet still debating the rights and wrongs of commission, and whether it has a place in the new world of pension freedoms. It is bizarre that we find ourselves in this position. The driving force of the RDR was getting rid of bias, […]

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