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Convex targets brokers with online conveyancing service

Online conveyancing system Convex is introducing a white-labelling service for IFAs that aims to make the homebuying process more transparent.

The Convex service sits between the client and the solicitor. Once a milestone in the buying process is passed, for example, exchange of contracts, it contacts the client by email or text message to let them know.

Up-to-date information on the deal, including correspondence, is stored on a website and is accessible at all times.

Convex is now launching a new service for IFAs, which can be white-labelled for volume mortgage brokers. It is paying for referrals and will also guarantee the service standards for brokers who use its white-labelled service.

Convex guarantees service standards including cost, the time it takes to reply to correspondence and that a qualified person will deal with the client&#39s case. Financial penalties apply if it fails to meet its standards.

Managing director Tomas Carruthers says: “Convex does not make the buying process easier but it does make it a lot less stressful for the buyer, the estate agent and the broker as it becomes more transparent.”

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