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Confusion reigns at Wesleyan

Wesleyan has got itself in hot water over its advice subsidiary in which it has been explaining its multi-tied status.

Staff were instructed to tell clients that its multi-tied status was a move required by the FSA because it did not charge fees. It failed to mention the possibility of wholeof-market advice, where it is possible under the regulations to offer the widest choice from across the market and continue charging commission alone.

This advice operation was a merger of an independent business Medical Sickness and tied business BMA Solutions. The resulting operation is now multi-tied.

Money Marketing is not suggesting that Wesleyan – in many ways, a very well run business – meant to mislead but perhaps the range of its explanation is a little bit limited, just likes its product range.

We now see that Wesleyan is telling those same staff that last week’s Money Marketing gave the impression that Wesleyan was in disagreement with the British Medical Association itself. Money Marketing fails to see where anything in our news story last week gave such an impression.

The story did outline where Wesleyan had got confused over its status, that is, that it decided not to offer a fee option, therefore, it was not able to call itself independent.

It also appears to have decided not to offer whole-of-market advice and then to attribute this to the FSA. Once again, we feel this was probably a Wesleyan decision. It may well have been taken in full consultation with the British Medical Association.

But we wonder how many doctors and dentists would feel about recent events and this particular provider’s and advisers’ seeming confusion over its status.

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