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Code comfort on PPI

There is a short answer to Julian Stevens’ letter about the misselling of payment protection insurance.

Before January 2005, the ordinary law of negligence and, for product providers, misrepresentation and non-disclosure applied.

For General Insurance Standards Council members, the GISC rules applied. The Private Customers Code 3.2 and 3.3 would have covered this.

Adam Samuel
Compliance consultant
London

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