View more on these topics

CML says FSA was unfair in arrears review presentation

The Council of Mortgage Lenders has attacked the FSA’s presentation of its reviews into the mortgage market as “ambiguous, unfair and confusing”.

It initially welcomed the review but in an unusually outspoken piece in its newsletter, the CML hits out at how the FSA presented its findings.

It says the FSA’s press release on the reviews invited people to assume lenders are not treating customers fairly. It says confusion was added by publishing thematic findings alongside figures from mortgage lending and administration returns.

The CML says: “The key message given to media and the industry was that lenders are failing to treat customers fairly but in tarnishing the whole industry with the same dirty brush is the regulator treating lenders fairly?”

Recommended

Protection picks up appeal

The protection industry finally appears to be turning the corner and focusing on designing and marketing products that appeal not only to providers but also to consumers and advisers.

Zurich builds a new portfolio

Zurich has been a com-pany that, when it came to e-commerce, delivered a great deal less than could be reasonably expected of such a global financial services provider.

Broker Talkback

Is the FSA right to attack specialist lenders for their arrears management standards?

Developing your personal relationships – Webex

Read more 9amFinancial advisers and solicitors working together Presented by Ian Muirhead, director & chairman at Solicitors for Impartial Advice (SIFA) Listen to Ian’s expert insight and experiences of how financial advisers and solicitors can work together to deliver mutual benefit and enhanced client outcomes. Register here 10am Financial advisers and accountants working together Presented […]

Newsletter

News and expert analysis straight to your inbox

Sign up

Comments

    Leave a comment

    Close

    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm

    Email: customerservices@moneymarketing.com