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Clients opting for remuneration mix

The survey by the Essex firm is based on questionnaires from 210 clients and shows an overwhelming bias towards a combination of fees and commission, with 72.5 per cent saying it is their favoured option of remuneration.

Only 4.5 per cent prefer a fee-only option while 23 per cent prefer commission only.

Forty-nine per cent say they would not be tempted to use a financial services website and 36 per cent say they would only consider it on the recommendation of their IFA.

Seventeen per cent would take the IFA’s recommendations, with 6 per cent for an accountant, 7 per cent for an estate agent and 3 per cent for a book-keeper. This data has prompted the firm to create local prof-essional business ties to accommodate the needs of clients, a subject Aifa has been keen to promote.

All of the respondents said that independent advice best met their financial needs.

CBK principal Peter Chadborn says: “This is very positive as it means that clients are as not as averse to fees as we thought.

“The financial services website and remuneration responses confirm our belief that if you genuinely provide a specialist service then customers will be loyal and be prepared to pay fees.”


Route maps out market for top-earners

London wealth manager The Route Group has completed a restructuring programme which will see it aiming at the top-earner market. Route has a team of four IFAs plus a mortgage, tax and property specialist and has introduced a tier of relationship managers. There is a support function of two research and development staff to assist […]

Thinc Destini enters into Hips deal

Thinc Destini launches into a new home information pack deal with process is web based allowing sellers to complete a Hip online and offers an interest free “buy now, pay later” option.Thinc Destini has teamed up with in order for its sales force to have the opportunity to link up and develop relationships […]

CA calls for investigation into PPI

Citizens Advice is calling on the Office of Fair Trading to launch an investigation into payment protection insurance, which it says is at best bad value and at worst missold to vulnerable people. Citizens Advice is making a super compaint, which means legally, the OFT has to respond within 90 days.

A clear picture

Our panel of experts look at the implications of selling PTA under Icob and Cob rules and the ABI’s proposed changes to CI

International jurisdictions

By Neil Jones, Canada Life Investing through international providers has grown in popularity over recent years as investors seek out the benefits of gross roll-up and the wider range of investment options that can be available. When considering a recommendation for a lump sum investment, not only does the adviser have to select a suitable tax wrapper […]


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